HELP CENTER
Happy to Help
We want to make the experience of shopping with us as easy as possible, which is why we've taken some of the questions we get asked most frequently and compiled them in one place. If you still have something you’d like to know, don’t hesitate to contact us.
WHAT’S THE BEST WAY TO TAKE CARE OF MY JEWELRY?
When caring for fine jewelry and diamonds, it is important to remember that these items require special attention. To ensure that your jewelry stays in the best possible condition, it is important to clean it regularly. Gently wipe the jewelry with a soft cloth after each wear to remove dirt and oils. It is also important to store your jewelry in a soft cloth pouch or box to protect it from scratches and other damage. Additionally, avoid exposing your jewelry to harsh chemicals or extreme temperatures. With the proper care and attention, your fine jewelry and diamonds will remain beautiful for years to come.
CAN I HAVE MY ORDER GIFT-WRAPPED?
We offer free gift wrapping on all our diamond jewelry! Our gift wrap policy ensures that each item is securely wrapped and presented in a beautiful package, perfect for any special occasion. Each package includes a card with your special message and is finished with a luxurious ribbon. We take special care in making sure your gift looks perfect, and we guarantee satisfaction.
HOW DO I FIND OUT MY RING SIZE?
When choosing the perfect ring size, it is important to measure accurately. To measure your ring size, wrap a piece of string or a strip of paper around your finger, just above the knuckle. Mark the spot where the ends meet, then measure the length of the string or paper with a ruler. This measurement will be the circumference of your finger which you can then use to determine your ring size.